Privacy policy
Last updated: March 2026
Velunara ("we," "us," or "our") operates velunara.co. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
Information we collect: When you place an order we collect your name, email address, shipping address, phone number, and payment information. Payment information is processed securely through Shopify Payments and is never stored on our servers. We also collect browsing data such as pages visited, time spent on site, and referring URLs through cookies and analytics tools.
How we use your information: We use your information to process and fulfill your orders, send order confirmations and shipping updates, respond to customer service inquiries, send marketing emails if you have opted in, and improve our website and product offerings.
Email marketing: If you subscribe to our email list you may receive promotional offers, product updates, and wellness content from Velunara. You can unsubscribe at any time by clicking the unsubscribe link in any email or by emailing us at support@velunara.co.
Third parties: We share your information with trusted third-party service providers including Shopify (store platform), payment processors, shipping carriers, and advertising platforms including Meta and Google solely for the purpose of operating our business and fulfilling your orders. We do not sell your personal information to any third party.
Cookies: Our website uses cookies to improve your browsing experience and track site analytics. You can disable cookies in your browser settings, though this may affect some website functionality.
Your rights: You have the right to access, correct, or delete your personal data at any time. To make a request contact us at support@velunara.co.
Contact: Velunara — support@velunara.co